Reviews
4.9
(6,216 reviews)
A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Honda World
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5.0
Service was quick and professional.
June 4, 2024
By Evan Hardin from Louisville, KY
Service was quick and professional. They were upfront about additional charges, and it ended up costing less than I expected.
5.0
Service was quick and professional.
June 4, 2024
By Evan Hardin from Louisville, KY
Service was quick and professional. They were upfront about additional charges, and it ended up costing less than I expected.
Rating breakdown (out of 5):
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
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Dealer response
Evan, we greatly appreciate you sharing your experience. Your satisfaction is very important to us here at Louisville Honda World and positive feedback means the world to our staff, particularly the team member that personally assisted you. Thank you! We look forward to exceeding your expectations on your next visit.
5.0
Took my Honda Civic in for an oil change and a few other
May 24, 2024
By Sandra Guizio from Louisville, Ky.
Took my Honda Civic in for an oil change and a few other things that was suggested to me by Kathy Hawkins. She was very professional and knowledgeable. I always feel good when I take my car in knowing that they do a good job.
5.0
Took my Honda Civic in for an oil change and a few other
May 24, 2024
By Sandra Guizio from Louisville, Ky.
Took my Honda Civic in for an oil change and a few other things that was suggested to me by Kathy Hawkins. She was very professional and knowledgeable. I always feel good when I take my car in knowing that they do a good job.
Rating breakdown (out of 5):
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
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Dealer response
Hi Sandra, we are very happy we could provide you with a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.
5.0
Always have an extremely easy experience with Debra Judd
May 6, 2024
By jjack7 on DealerRater
Always have an extremely easy experience with Debra Judd in service. She always is courteous, knowledgeable and sensitive to our needs.
5.0
Always have an extremely easy experience with Debra Judd
May 6, 2024
By jjack7 on DealerRater
Always have an extremely easy experience with Debra Judd in service. She always is courteous, knowledgeable and sensitive to our needs.
Rating breakdown (out of 5):
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response
Hi, we greatly appreciate you sharing your experience. Your satisfaction is very important to us here at Louisville Honda World and positive feedback means the world to our staff, particularly the team member that personally assisted you. Thank you! We look forward to exceeding your expectations on your next visit.
5.0
Excellence service and follow up!
April 24, 2024
By bgallup1967 on DealerRater
Excellence service and follow up! On time service with sufficient reminders and knowledgeable staff!! Their service team is great!
5.0
Excellence service and follow up!
April 24, 2024
By bgallup1967 on DealerRater
Excellence service and follow up! On time service with sufficient reminders and knowledgeable staff!! Their service team is great!
Rating breakdown (out of 5):
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
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Dealer response
Hi, thank you so much for your feedback about Louisville Honda World! We strive to provide the best experience to all our customers. Our team will be very happy to hear about your kind words and high star rating! We are always more than happy to assist you if anything else comes up. Take care!
5.0
I had maintenance issue done I my car and they took care
April 19, 2024
By Chante from Louisville KY
I had maintenance issue done I my car and they took care of me immediately. Everyone was nice and pleasant. Sarah, my advisor is the best! Great customer service!
5.0
I had maintenance issue done I my car and they took care
April 19, 2024
By Chante from Louisville KY
I had maintenance issue done I my car and they took care of me immediately. Everyone was nice and pleasant. Sarah, my advisor is the best! Great customer service!
Rating breakdown (out of 5):
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
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Dealer response
Hello, we're happy you found our staff to be supportive during your experience here at Louisville Honda World. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
5.0
Nice dealership and good service i appreciate that they
April 12, 2024
By Jacob on DealerRater
Nice dealership and good service i appreciate that they are dedicated and punctual thanks honda world
5.0
Nice dealership and good service i appreciate that they
April 12, 2024
By Jacob on DealerRater
Nice dealership and good service i appreciate that they are dedicated and punctual thanks honda world
Rating breakdown (out of 5):
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response
Hi Jacob, we are very happy to have provided you with such a positive experience! Please let us know if you have any additional questions about services you received. We're always ready to assist in any concerns you may still have. Thank you again for choosing Louisville Honda World!
5.0
The Service department is top notch, Kathy was especially
April 10, 2024
By Karen F from Louisville, KY
The Service department is top notch, Kathy was especially helpful and considerate! We most certainly will be back!
5.0
The Service department is top notch, Kathy was especially
April 10, 2024
By Karen F from Louisville, KY
The Service department is top notch, Kathy was especially helpful and considerate! We most certainly will be back!
Rating breakdown (out of 5):
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
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Dealer response
Hi Karen, thanks for your praise and kind comments about our team. Please don't hesitate to reach out if there's anything additional we can do for you.
5.0
Really good experience they talked nicely but parts price
April 10, 2024
By Jacob on DealerRater
Really good experience they talked nicely but parts price is little high over all good thanks honda
5.0
Really good experience they talked nicely but parts price
April 10, 2024
By Jacob on DealerRater
Really good experience they talked nicely but parts price is little high over all good thanks honda
Rating breakdown (out of 5):
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response
Hello Jacob, when a customer makes the effort to write a review as generous as yours we know that we are doing our jobs correctly. We are sincerely grateful that you chose Louisville Honda World for your vehicle needs and promise to deliver the same experience or an even better one the next time you visit us.
5.0
Very happy with service
April 8, 2024
By Vicky Norton from Louisville, KY
Excellent service I had routine service on my car . Very helpful and timely service provided
5.0
Very happy with service
April 8, 2024
By Vicky Norton from Louisville, KY
Excellent service I had routine service on my car . Very helpful and timely service provided
Rating breakdown (out of 5):
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
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Dealer response
Hi Vicky, thank you for sharing your positive experience! Feel free to reach out to us if you need anything. Have a wonderful day.
5.0
They did a great job servicing my Civic.
April 3, 2024
By devilbox1400 on DealerRater
They did a great job servicing my Civic. In and out in a timely manner. Will be back and highly recommend.
5.0
They did a great job servicing my Civic.
April 3, 2024
By devilbox1400 on DealerRater
They did a great job servicing my Civic. In and out in a timely manner. Will be back and highly recommend.
Rating breakdown (out of 5):
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Worked with:
- Nick Woodson
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Dealer response
Hi, thank you so much for your incredible recommendation. We're thrilled to hear we provided you with such a great experience and means so much to the team here at Louisville Honda World to have earned it.
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