Xerox Partner Portal | FAQ (2024)

What is the redesigned Xerox Global Partner Programme (GPP)?

With the launch of the redesigned GPP, Xerox consolidated more than 20 programs into a single, globally consistent framework to help partners Expand into new sources of profitable revenue; Connect Xerox technology and managed print services with your unique solutions; and, Simplify how work gets done.

With Expand, Connect, and Simplify as its foundation, the redesigned Global Partner Programme is intended to help you outpace the competition, deliver differentiated value, and win new clients based on your go-to-market and how your customers source document technology solutions.

From To
Geographic channels Routes–to–market notion
Regional programmes Global programmes
Customer–only messages Customer and partner value propositions and messaging

GPP offers a partner-focused, performance-based, and rewarding partnership.

When did the redesigned Global Partner Programme launch?

GPP was launched in January, 2015.

What happened to the legacy Xerox Partner Programmes?

Xerox consolidated 20+ programs into a single, globally consistent framework to help simplify the way we conduct business together and better enable partners to deliver greater value to customers. Phase I superseded legacy programs like the Peak Reseller Programme, the Xerox Authorised Dealer, and the Xerox Authorised Reseller partner programs. Phase 2 will feature a custom–built, best–in–class Partner Relationship Management (PRM) platform that will facilitate ease of doing business, upgrade the partner experience, and enable additional program elements. A calendar of dates specific to the availability to these future program components will be available soon.

What is the framework of the redesigned Global Partner Programme?

We were determined to re-architect the way we do business from the outside–in, using partner feedback as a guide. To accomplish this we consolidated to five global routes-to–market:

  1. Agent
  2. Concessionaire
  3. Document Technology Partner
  4. Solution Provider
  5. Volume Partner

Partners may participate in one of four membership tiers – Registered and three programmatic membership tiers – Platinum, Gold, and Silver. Eligibility for access to certain benefits, tools, and other resources is dependent upon a partner's membership status within the program. Platinum is the highest level of membership. Programme benefits and requirements increase as partners progress up the membership tiers. Registered is the entry–point and access to the Partner Portal requires registration. Upon registration, partners have limited access to benefits, tools, and other resources. To build an enduring and beneficial partnership and to access the comprehensive benefits of the program, apply and enter at the Silver membership tier.

How does the redesigned Global Partner Programme help partners?

GPP offers significant enhancements to better enable partners to deliver an exceptional customer experience with Xerox technology solutions – specifically:

  • Comprehensive new offerings purpose∇built for SMB/SME
  • Enhanced sales, marketing, and technical benefits designed to drive customer demand and accelerate the sales cycle
  • Introduction of a global accreditation, certification, and specialty–based enablement model
  • New global growth, quarterly, and annual rebates
  • Increased earning potential through Deal Registration
  • A dynamic PRM platform that provides partners with a first–class experience and real–time visibility into the entire partner marketing and sales process

What are the Global Partner Programme benefits?

The redesigned Global Partner Programme delivers access to a more comprehensive portfolio of valuable sales, marketing, and technical benefits designed to help partner's outpace the competition, deliver differentiated value, and win new clients. For more information, see Xerox Global Partner Program at a Glance.

What Accreditation and Certification changes were introduced into the redesigned Global Partner Programme?

Xerox is extending the Accreditation and Certification enablement model globally and introducing a Specialty–based model. By achieving a Xerox Specialty, partners gain a competitive advantage, improve recognition, and illustrates to customers that they have the insight, experience, and solutions expertise required to address the customer's unique business challenges.

Is there a fee to register for access to the Global Partner Portal or to join the Xerox Global Partner Programme?

Xerox does not charge partners to register for the program; however, partners will be required to invest in sales, marketing, training and enablement as they progress through membership tiers.

What do I need to do to become a partner?

If you were active in a legacy Xerox partner program, there is no action necessary and you will have been automatically transitioned to GPP on or before January 1, 2015.

If you are exploring partnership options with Xerox, Registered is the entry–point tier and access to the Partner Portal requires completion of a simple registration process. Upon registration, partners have limited access to benefits, tools, and other resources. To build an enduring and beneficial partnership and to access the comprehensive benefits of the programme, apply and enter at the Silver membership tier.

Are there revenue requirements for the Registered tier?

Registered is the entry–point tier and thus there are no requirements. To access the Partner Portal at the Registered tier, partners are required to complete a simple registration process.

What is the difference between registering for Global Partner Portal access only and applying for the Global Partner Programme?

By registering, partners are granted access to limited benefits, tools, and other resources via completion of a simple registration process. To build an enduring and beneficial partnership and to access the comprehensive benefits of the program apply and enter at the Silver membership tier.

Can I still use my credentials from a legacy portal to log on to the new portal?

No, you will need to create new log–in credentials.

Xerox Partner Portal | FAQ (2024)

FAQs

What are the default login credentials for Xerox? ›

NOTE: The default user ID is "admin" (case sensitive). The default passcode is "1111".

What does Xerox do these days? ›

Xerox manufactures and sells office equipment including scanners, printers, and multifunction systems that scan, print, copy, email and fax.

How do I unlock my Xerox admin password? ›

Reset Administrator (Admin) Password when the Password has been Forgotten
  1. Select Device.
  2. Select Tools.
  3. Select Device Settings.
  4. Select General.
  5. Select Feature Installation.
  6. Enter the 12 Digit Reset Code. Note: Contact Support for the Reset Code.
Feb 5, 2024

How do I get the 12 digit reset code for Xerox? ›

Unable to Log Into Admin Mode
  1. Run the utility Password Reset Tool.
  2. Enter the serial number of the device with no punctuation or spaces.
  3. Enter the total page count from the device.
  4. Click on Calculate.
  5. Note the 12 digit reset code.
Jul 15, 2021

What is Xerox scandal? ›

Xerox Scandal: Accounting

The SEC alleged that Xerox's management accelerated the revenue recognition of leasing equipment by upwards of $3 billion over a four-year period and overstated the company's pre-tax earnings by $1.5 billion to alleviate pressure from Wall Street and to hide the company's true performance.

Why did Xerox go out of business? ›

The downfall of Xerox is a tale of technological change, management failure, and board irresponsibility. Some $38 billion in shareholder wealth has been destroyed in less than two years. The tragic fall of this icon presents important lessons for every company trying to find its way in the new Information Economy.

Is Xerox going under? ›

Xerox Corp's odds of distress is under 37% at this time. It has slight probability of undergoing some form of financial distress in the near future. Probability of bankruptcy shows the probability of financial torment over the next two years of operations under current economic and market conditions.

What is the default account for Xerox? ›

The System Administrator username is Admin and cannot be changed. Depending on when the device was manufactured, the default password may be the device serial number or 1111. Note: The printer ships as an open system.

What is the default login credentials? ›

A default (admin) password is a piece of alphanumerical text for the user to log in to a service for the first time. Common default passwords include “admin” and “guest”. Default login credentials can be found in user manuals. Many websites share lists of default login info as well.

What are the login credentials to access the destination Xerox? ›

For Login Credentials to Access the Destination, select an option: ◦ Authenticated User and Domain: This option instructs the device to use the user name and domain of the logged-in user when accessing the repository.

What is the default admin login for Xerox workcentre 6515? ›

Note: The default user name is admin and default password is 1111. 3. Once logged in, select Home > System > Software Update > [Enable].

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